Service Setpoint

Voices

Pick a voice.
Or use your own.

A library of natural voices you can assign per agent, and cloning from about a minute of clean audio — with the consent checks that voice cloning genuinely requires.

The library

Voices chosen for a phone line, not a podcast.

Every voice here is evaluated over a real call, at real telephone audio quality, reading the things that actually break — addresses, dollar amounts, phone numbers read back.

Warm and unhurried

The default for home services. Slower, lower, hard to rush — the register people expect from a tradesperson’s office.

Clear and efficient

For high-volume lines where callers want the answer and the appointment, not a chat.

Regional accents

A local voice outperforms a neutral one in most markets. It sounds like the business is where it says it is.

Voices are assigned per agent, so your sales line and your service line can sound different.

Cloning

Three steps, then it's yours.

Cloning matters most for owner-operators whose customers already know their voice.

01

Record a minute

One speaker, no music, no background noise. A quiet room and a phone is genuinely enough — a studio doesn't help much.

02

Confirm it's yours

You name the person speaking and confirm it's your own voice. That record stays attached to the clone permanently.

03

Assign it

Training takes a few hours. When it's ready the voice appears on every agent you run, and you pick it per agent.

Consent

You can only clone your own voice. We mean that.

Every clone carries the name of the person who enrolled it and the moment they confirmed it. That record isn’t decorative — it’s the thing you’d need if anyone ever asked.

Voice is a biometric identifier under Illinois, Texas and Washington law. Those statutes carry per-person penalties, and Illinois allows private lawsuits. A verification step that costs two minutes is not a bad trade.

If someone offers to clone a voice without asking who it belongs to, that should worry you more than it saves you.

What actually matters

Timing beats timbre on a phone call.

Phone audio is narrowband — 8kHz, heavily compressed. It strips out most of what separates the leading speech models when you hear them in a browser demo.

What callers register instead is whether the agent talks over them, how long it waits before answering, and whether it stops cleanly when interrupted. A beautiful voice with a second and a half of dead air still sounds like a machine.

So we tune the conversation loop first and the voice second. That ordering is the whole difference between “that was fine” and “was that a person?”

interruption handlingturn detectionbackground noise suppressionsub-second response

Questions

Voices, specifically.

Can I clone my receptionist's voice?

Only if she enrols it herself. Providers require the person speaking to verify their own voice, and we enforce the same rule — a colleague or a hired voice actor can't be cloned on their behalf, even with written permission. If you want her voice, she does the recording and the confirmation.

Why is that rule so strict?

Voice is treated as a biometric identifier under laws in Illinois, Texas and Washington, and the penalties are per-person rather than per-incident. Getting consent right is cheaper than getting it wrong, and a verification step costs you two minutes.

How natural does it actually sound?

On a phone line the audio is compressed to 8kHz, which flattens most of the difference between the leading models. What callers notice is timing, not timbre — whether it talks over them, and how long it pauses before answering. That's where the work goes.

Can different agents use different voices?

Yes. A sales line and a service line can sound like different people, and often should. Voice is set per agent alongside its number and its capabilities.

Can I delete a cloned voice?

At any time. Deleting it removes it from every agent using it and revokes it at the provider. Agents fall back to a stock voice rather than going silent.

Do I have to clone anything?

No. Most operators run a stock voice indefinitely. Cloning matters when the person answering is part of the brand — an owner-operator whose customers know their voice.

Hear it in your own voice.

Send a minute of audio with your demo request and we'll have the agent call you back sounding like you.

Book a demo